Desktop Support Spec-Int
Job Summary:
Under general supervision, responsible for performing technical/user support for moderately complex computing environment. Serves as generalist responsible for providing broad range of user support services; PC support, training and rudimentary network support.
Job Duties:
- Troubleshoots more advanced computer workstation problems and recommends solutions and alternatives; may contact vendors and other local or remote experts for assistance with more difficult problems.
- Provides technical consulting and troubleshooting on software applications, hardware-related problems, and network problems.
- Performs desktop hardware repair for PC computer equipment, peripherals, and printers.
- Researches alternate approaches to existing software and hardware problems when standardized approaches cannot be applied.
- Consults with senior team members to determine information systems needs and recommend solutions.
- Performs all other duties as assigned.
Education:
Associate degree or equivalent computer related certification(s) is required.
Experience:
Three (3) years of experience is required.
Supervisory Requirements:
UT Health San Antonio is an equal employment opportunity employer. All qualified applicants will receive equal consideration for employment in accordance with applicable federal laws, state statutes, and University policies.
If you need a reasonable accommodation, please email careers@uthscsa.edu.
